Frequently asked question
PRE-ORDER ITEMS:Pre-order items will be dispatched according to the estimated arrival date - please refer to individual product information.
All orders are shipped via USPS (unless states UPS) within 1-3 business days of payment verification, excluding weekends and holidays.
*Please exclude processing time when calculating your package date of arrival. Delivery time begins after your tracking information is received.
USPS Standard First Class Shipping for Domestic Orders is 3-7 Business Day Delivery.
USPS Priority 2-3 Business Day Delivery.
Outside of promo, Orders valued at $75 or more are eligible for free shipping, the Standard ground shipping options ONLY applies to this option
Note: We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather.
You will receive tracking information the day your order is shipped. Please allow 24 hours for your tracking info to update.
Leaux and Behold WILL NOT take responsibility for orders rejected by the recipient, or returned-to-sender due to non-collection. In this scenario, a re-delivery fee will be applicable. Refunds will NOT be granted for orders returned due to non-collection. Please ensure your shipping address is correct upon receiving your order confirmation email.
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